1. Introduction
Welcome to Ratan Silk Sarees ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose the information we gather from visitors to our website, ratansilksarees.com (the "Site").
 
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us voluntarily when using our Site. This includes information such as your name, email address, phone number, shipping address, and payment details. We collect this information when you make a purchase, sign up for our newsletter, or contact us through the provided channels.

2.2 Non-Personal Information
In addition to personal information, we may collect non-personal information about your visit to our Site. This may include your IP address, browser type, device information, and browsing behaviour. We use this information to improve our Site's functionality, analyse trends, and enhance your overall experience.

3. Use of Information
    We use the collected information for the following purposes:

• To process and fulfil your orders, including shipping and delivery.

• To communicate with you regarding your orders, inquiries, and updates.

• To personalize your experience on our Site and recommend relevant products.

• To send you promotional materials, newsletters, or special offers (with your consent).

• To analyse and improve our products, services, and overall customer experience.

• To protect against fraud, unauthorized access, or other illegal activities.

• To comply with applicable laws, regulations, or legal processes.
   

4. Information Sharing and Disclosure
        We may share your personal information with third parties in the following circumstances:

• Service Providers: We engage trusted service providers to assist in operating our business and providing services to you. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect its confidentiality.

• Legal Compliance: We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to government requests.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

 
5. Data Security
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights
You have certain rights regarding your personal information, including the right to access, update, or delete your data. You can also choose to opt-out of receiving promotional communications from us. Please contact us using the information provided in Section 8 to exercise your rights or update your preferences.

7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our Site. These technologies collect certain information automatically, such as your IP address and browsing behaviour. You have the option to disable cookies through your browser settings, although this may impact certain features of our Site.

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:
Email: silksareesratan@gmail.com
Address: 3-4-377, Tobacco Bazar, Secunderabad, Telangana 500003

9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates.